Practical IT Consulting

PPS fixes the technology problems that slow businesses down.

From Microsoft 365 and SharePoint problems to stalled IT projects, unclear governance, and inefficient IT operations, PPS helps organizations get technology under control and move important work forward.

IT consultant leading a technical review with colleagues

Why leaders can trust PPS

Founder-led consulting. Verified credentials. Evidence you can inspect.

PPS combines practical IT consulting capability with documented operating discipline. The proof below is grounded in verified qualifications, approved capability evidence, public credentials, and work products you can inspect before deciding whether PPS is the right fit.

Founder-led

Leadership shaped by accountability and execution.

PPS is led by Joseph Riviello, Founder & Principal Consultant and a former U.S. Army Captain. His consulting focus includes technology governance, Microsoft 365 and SharePoint, project recovery and delivery, process improvement, documentation, cybersecurity readiness, and responsible AI governance.

Meet the founder

Virginia SBSD SWaM Certified

Virginia SBSD SWaM Certified.

Patriot Professional Solutions LLC is certified as a Small, Micro, Service-Disabled Veteran-Owned Business. Certification #845923 is valid through September 17, 2031.

View credential details

Approved capability areas

IT governance and delivery capability built around real operating needs.

The approved PPS capability statement covers IT governance, policy and planning; Microsoft 365 and SharePoint governance; IT project execution support; SOPs, workflows and process improvement; cybersecurity readiness; and supporting responsible AI governance.

Review consulting capabilities

Work you can inspect

See how PPS structures findings, ownership, priorities, and next actions.

The public SharePoint migration-readiness snapshot is an illustrative, fictional work product that shows the structure PPS can use to organize current conditions, gaps, owners, dependencies, priorities, and a phased roadmap.

Inspect the illustrative work product

Problems PPS helps solve

Start with what is slowing the business down.

You do not need to diagnose the issue or choose a consulting method before contacting PPS. Start with what is not working and the outcome you need. PPS will determine the right service and delivery path.

Microsoft 365 & SharePoint Modernization

Fix and modernize Microsoft 365 & SharePoint.

Address governance, permissions, migration, information architecture, remediation, adoption, and other issues keeping Microsoft 365 or SharePoint from working as intended.

AI operations & cost assessment

Using AI is easy. Operating it responsibly—and economically—is harder.

PPS helps organizations turn scattered Copilot, ChatGPT, Claude, agent, and automation use into a controlled operating model with clear owners, reliable information sources, approved actions, human decision gates, AI spend visibility, workload-to-model fit, runtime guardrails, verification, and a prioritized implementation roadmap.

Starting at $4,500 · 2–3 weeks

What the assessment produces

  • AI use-case, workflow, and available-spend baseline
  • Ownership, authority, information-readiness, and cost/model-efficiency findings
  • Model-routing, automation, and agent/runtime-control recommendations
  • Prioritized 30/60/90-day savings and implementation roadmap

Why organizations engage PPS

Bring order to technology work that has become unclear, stalled, or difficult to execute.

PPS combines practical problem-solving with disciplined ownership, governance, implementation, and handoff so leaders can regain control without creating long-term consultant dependency.

Fix the real problem

Start with the business or operating issue instead of forcing the need into a predefined consulting method or technology label.

Make ownership clear

Clarify decisions, accountable owners, risks, priorities, and controls so important work does not stall in ambiguity.

Leave a usable handoff

Finish with working improvements, practical documentation, enablement, and clear next actions your team can sustain.

How PPS works

Diagnose. Implement. Enable. Sustain.

These are delivery tools PPS uses after understanding the business problem. You do not need to choose a methodology before contacting us. PPS determines how much diagnosis is actually needed, then moves the work toward an implemented, usable result.

Diagnose

Establish the current-state evidence, risks, ownership, and decisions needed when the problem or scope is not yet clear.

Implement

Carry approved governance, modernization, recovery, remediation, or process improvements into a bounded working result.

Enable

Give client teams usable documentation, role clarity, training, and knowledge transfer so the improvement can be sustained.

Sustain

Provide periodic governance and decision support when recurring advisory value is established and separately scoped.